SUPPORT & MAINTENANCE

The development of your software product doesn’t end the moment the team hands it to you. Even the best-managed project may need taking care of after it’s done.

Whether your application was developed by us or another IT company, we can take care of it. This way you can enjoy the benefits of your software without having to worry about its stability.

CONSTANT ENHANCEMENTS OF YOUR SOFTWARE

By leaving your product in our hands you can rest assured that all completed development work will transition into a focused support and maintenance service, with the assistance of experienced professionals.

We will help you preserve higher availability and performance with integrated maintenance and technical help, to guarantee that your software will always be properly adjusted to your business.

INFRASTRUCTURE AND ENVIRONMENT SERVICES

Regardless of whether your project needs a patch or a full-on service pack, we can do it. We are able to maintain the software’s environment and infrastructure (e.g. the cloud). Regular check-ups of your infrastructure are crucial to making your product efficient and reliable.

HANDLING TECHNOLOGIES WITHIN OUR WIDE SKILL SET

HANDLING TECHNOLOGIES WITHIN OUR WIDE SKILL SET

Thanks to Future Processing’s wide talent pool we can maintain a broad range of projects within our competencies. Our team has high technical skills achieved through years of experience in IT technologies, as well our focus on being a learning organization.
Also, all internal department policies, procedures and processes are created based on the ITIL Framework which guarantees high standards of service.

PRESERVATION OF DOMAIN KNOWLEDGE

We take great care to fully understand each product. This is why we share knowledge and product details with teams responsible for the operations of the support & maintenance service.
This way the learning curve happens only once, and you can expect an efficient service from day one.

HIGHEST QUALITY

We are passionate about quality during every stage of a product’s lifecycle. This is the very reason why, even after the development is finished, we provide you with services of the highest quality.
The support & maintenance operations reflect the same attention to detail as the development process.

EASY ACCESS TO COMMUNICATION TOOLS

We value efficient communication. To streamline our efforts and eliminate bottlenecks we equip you with highly effective tools like Jira and Confluence.
We can also adapt to your preferred project management tools.

FLEXIBILITY

We always put our Clients first and listen to their suggestions. We are able to adjust our processes to best fit your organisation’s practices. If there are any tools or specific technologies that you prefer, let us know, we will be happy to consider them in order to make our cooperation fruitful.

ARE YOU READY?

For more information schedule a call with our consultant.

NEED SOMETHING ELSE?

Do you need help with other software dev. challenges?

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